Your Collision Repair Rights

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  • You have the right to have your vehicle repaired where you choose.

  • You have the right to require your insurance company to pay all reasonable costs (less the pre-agreed upon amount of your deductible stated in your policy) to restore your vehicle to pre-loss condition.

  • You have the right to have the same factory quality parts installed on your vehicle as the ones you are having replaced.

  • You have the right to alternative transportation until repairs are completed if the accident was not your fault.

 

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