Your Collision Repair Rights
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You have the right to have your vehicle repaired where you choose.
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You have the right to require your insurance company to pay all
reasonable costs (less the pre-agreed upon amount of your deductible
stated in your policy) to restore your vehicle to pre-loss condition.
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You have the right to have the same factory quality parts installed
on your vehicle as the ones you are having replaced.
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You have the right to alternative transportation until repairs are
completed if the accident was not your fault.
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