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Your Collision Repair Rights
You have the right to have your vehicle repaired where you choose.
You have the right to require your insurance company to pay all reasonable costs (less the pre-agreed upon amount of your deductible stated in your policy) to restore your vehicle to pre-loss condition.
You have the right to have the same factory quality parts installed on your vehicle as the ones you are having replaced.
You have the right to alternative transportation until repairs are completed if the accident was not your fault.

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11 Mirona Road
Portsmouth, NH 03802-5117
Ph.: (603) 436-3115
Fax: (603) 436-0339
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